Wednesday, November 07, 2007

Vodafone – Not So Good A Change

Hutch is now Vodafone... and the banners go red. The Hutch logos on the wallpaper change to Vodafone. The Hutch song is remixed with beats to the new Vodafone tune. The dog finds a new kennel too.

And where does the customer find himself… The change after all is not so good.

Well, I am or rather was a hard core Hutch loyal. Didn’t even change the logo, till they did it for me.

However, things seem to be changing. I am even thinking of changing my card … giving it a thought… something till recently I was never going to do. And maybe the only reason I am not doing it is because I have been using this for the last 3 years and have built up all contacts on this number. But the way Vodafone is working now, the very first opportunity and I might just switch to another network.

Well, to quote some problems with Vodafone. I get random messages saying some service has been activated and then I call and get it deactivated. I get the confirmation message for that and again in a couple of hours the service is again activated.

Well, all the best to all Vodafone customers… its going the ICICI way… bad experience… anyone else out there facing the same problem???

5 comments:

Unknown said...

right...orange to hutch to vodafone..only things thats changed besides the name is their network quality which is going from bad to worse...more spectrum please...

Unknown said...

Hmmm.. also hav heard... the network also has bcom terrible!!

Purushottam said...

Well I have point 2 say they have been changing name bcoz they want 2 reposition their Brand Image . It is more of color branding happening @ their end (Red)…..which will entice customer 2 avail this connection. Service part , every company has their own problem what do u say?

Regards

~ Icarus said...

Wait till Jan.U will get number portability in Metros.then u can switch to whatever provider without changing your number.

Purushottam said...

Hey thats great news Mohit.

Regards